An Italian economist and cabinet member (the equivalent of our Civil Service Commission), Renato Brunetta started a 'revolution' within the their public administration. He started a personal war against the fannulloni – sluggards – of the Italian workforce: “In a few months there has been an almost 50% drop in the number of sick days and I’m no magician”, he said during a press conference. On a yearly base, that means 60.000 workers were added to this sector, without spending a dime.
The civil service is there to help citizens in their interactions with the government and make things easier for everyone. But in many places the government service is some sort of safe haven for people who don’t like working. This leads into endless queues in public offices and an enormous waste of public money. Governments, in fact, allocates billions to public sector wages but still productivity level has been consistently less than the private sector. Government employees tend to produce less than private workers do.
In order to reverse this trend of inefficiency, Brunetta revised the Italian public sector pay scheme. The salary is now made up of two parts, one is fixed while the other is linked to productivity, usually between about 10 and 15 euro. Brunetta made it clear that, if a public worker is at home due to illness, the second part will be reduced.
Journalists contend that “It is too early to tell if Mr. Brunetta's reforms have revolutionised national behaviour. Italians have a tendency to react swiftly and prudently to draconian new laws, but then to slide quietly back into their traditional ways when vigilance slackens and the immediate danger has passed”.
That may be true, but Brunetta’s predecessor, Luigi Nicolais, raised the wages of over 200,000 ministerial employees by 101 euro per month. He also introduced a new productivity based system which recognized the hours of overtime work, by increasing the salary, without any guarantee that the workers would actually increase their level of productivity. This, however, proved to be a rash move that did not result in any improvement.
Here in the Philippines, we have the Salary Standardization Laws. Some agencies even implement automatic 1-step annual pay increases and pay for overtime work. But overtime pay is counterproductive and accounts for greater inefficiency as more resources are infused to achieve the same output. We need our own revolution against our own sluggards.
Wednesday, March 11, 2009
Tuesday, March 10, 2009
Two wrongs don't make a right: Hypocrisy on the ides of March
Moral education taught us that two wrongs don't make a right. One should never assume that if one wrong is committed, another wrong will cancel it out. One cannot justify a wrong action by pointing to another wrong action of the accuser.
Why? Doesn't the two negatives (wrongs) cancel each other out? Isn't it a mathematical fact that multiplying two negative numbers produce a positive number? The two wrongs don't cancel out beause this isn't math.
Text book logic tell us that tu quoque is a very common fallacy in which one attempts to defend oneself or another from criticism by turning the critique back against the accuser. Tu quoque, Brute, fili mi, by the way, is what Caesar said before he was assassinated. Literally it means "you too?". Shakespeare wrote "et tu?".
However, not all tu quoque arguments are fallacious. They are also used to show inconsistency, to indirectly repeal a criticism by narrowing its scope or challenging its criteria, or to call into question the credibility of a source of knowledge.
The ever reliable Google brings us to the Wikipedia page, and I quote:
Immediately ascribing an argument as tu quoque may be just a ploy to hide the original wrong. If a wrong has not been tolerated early on, the succeeding wrongs might not have happened. This inconstency, or uneven and selective application of moral standards, is pure and plain hypocrisy.
Equal application of policy is akin to equal application of the law. The US Supreme Court, in a case about an unconstitutional application of the law due to violation of the guarantee of equal protection, reasoned: “Though the law itself be fair on its face and impartial in appearance, yet, if it is applied and administered by public authority with an evil eye and an unequal hand, so as practically to make unjust and illegal discriminations between persons in similar circumstances, material to their rights, the denial of rights is still within the prohibition of the Constitution.”
Why? Doesn't the two negatives (wrongs) cancel each other out? Isn't it a mathematical fact that multiplying two negative numbers produce a positive number? The two wrongs don't cancel out beause this isn't math.
Text book logic tell us that tu quoque is a very common fallacy in which one attempts to defend oneself or another from criticism by turning the critique back against the accuser. Tu quoque, Brute, fili mi, by the way, is what Caesar said before he was assassinated. Literally it means "you too?". Shakespeare wrote "et tu?".
However, not all tu quoque arguments are fallacious. They are also used to show inconsistency, to indirectly repeal a criticism by narrowing its scope or challenging its criteria, or to call into question the credibility of a source of knowledge.
The ever reliable Google brings us to the Wikipedia page, and I quote:
A legitimate use of the you-too version might be:
A makes criticism P.
A is also guilty of P.
Therefore, the criticism is confusing because it does not reflect A's actual values or beliefs.
Example: "You say that taking a human life is wrong under all circumstances, but support killing in self-defense; you are either being inconsistent, or you believe that under some circumstances taking a human life is justified."
Immediately ascribing an argument as tu quoque may be just a ploy to hide the original wrong. If a wrong has not been tolerated early on, the succeeding wrongs might not have happened. This inconstency, or uneven and selective application of moral standards, is pure and plain hypocrisy.
Equal application of policy is akin to equal application of the law. The US Supreme Court, in a case about an unconstitutional application of the law due to violation of the guarantee of equal protection, reasoned: “Though the law itself be fair on its face and impartial in appearance, yet, if it is applied and administered by public authority with an evil eye and an unequal hand, so as practically to make unjust and illegal discriminations between persons in similar circumstances, material to their rights, the denial of rights is still within the prohibition of the Constitution.”
Labels:
bureaucracy,
Philippine life
Monday, March 9, 2009
The SNAFU Principle
Ever wonder why the bureaucracy always fouls up everything. Here's an explanation floating on the web.
The SNAFU Principle
In the beginning was the Plan.
And then came the Assumptions.
And the Assumptions were without form.
And the Plan was without substance.
And darkness was upon the face of the Workers. And they spoke among themselves, saying, "It is a crock of shit, and it stinks."
And the Workers went unto their Supervisors and said, "It is a pail of dung, and we can't live with the smell."
And the Supervisors went unto their Managers, saying, "It is a container of excrement, and it is very strong, such that none may abide by it."
And the Managers went unto their Directors, saying, "It is a vessel of fertilizer, and none may abide its strength."
And the Directors spoke among themselves, saying to one another, "It contains that which aids plant growth, and it is very strong."
And the Directors went to the Vice Presidents, saying unto them, "It promotes growth, and it is very powerful."
And the Vice Presidents went to the President, saying unto him, "This new plan will actively promote the growth and vigor of the company with very powerful effects."
And the President looked upon the Plan and saw that it was good.
And the Plan became Policy.
And this is how shit happens.
The SNAFU Principle
In the beginning was the Plan.
And then came the Assumptions.
And the Assumptions were without form.
And the Plan was without substance.
And darkness was upon the face of the Workers. And they spoke among themselves, saying, "It is a crock of shit, and it stinks."
And the Workers went unto their Supervisors and said, "It is a pail of dung, and we can't live with the smell."
And the Supervisors went unto their Managers, saying, "It is a container of excrement, and it is very strong, such that none may abide by it."
And the Managers went unto their Directors, saying, "It is a vessel of fertilizer, and none may abide its strength."
And the Directors spoke among themselves, saying to one another, "It contains that which aids plant growth, and it is very strong."
And the Directors went to the Vice Presidents, saying unto them, "It promotes growth, and it is very powerful."
And the Vice Presidents went to the President, saying unto him, "This new plan will actively promote the growth and vigor of the company with very powerful effects."
And the President looked upon the Plan and saw that it was good.
And the Plan became Policy.
And this is how shit happens.
Labels:
bureaucracy,
snafu
Saturday, March 7, 2009
“Pag gusto may paraan, pag ayaw may dahilan”
The word ‘bureaucratic’ has a negative connotation. I bet Weber did not intend it to be that way. When something with a positive connotation is described as bureaucratic, it becomes an oxymoron. So we have oxymora like “bureaucratic wisdom”, “bureaucratic efficiency”, and “bureaucratic intelligence”.
Just like in basic math, the negative connotation of bureaucracy gives a neutral word a negative connotation when described as such. So “bureaucratic procedure” and “bureaucratic layer” have negative connotations.
But unlike in math, when something with a negative connotation is described as bureaucratic, the double negative does not resolve to a positive connotation. On the contrary, the double negative resolves to a negative. It affirms even more the negative connotation. So we have “bureaucratic mess”, “bureaucratic idiocy”, and “bureaucratic snafu”, which brings to mind a terrible mess, tremendous stupidity, and monumental foul-up .
Bureaucracy is characterized by the system of control based on rational rules--that is, as Weber nobly thought, rules meant to design and regulate the whole organization on the basis of technical knowledge and with the aim of achieving maximum efficiency.
But why has the bureaucracy come to this negative connotation? First let us understand how bureaucracy works. Bureaucracy works like this – if you are given a job/task, get an assistant to delegate that task to. If there is no assistant or deputy at the moment, create one or better yet a task force to study how to give you one. The bureaucracy grew leaps and bounds because of this.
With the increasing complexity and bureaucratization due to insatiable appetite for expansion of the workforce, all power is concentrated at the top, in the hands of an organizational elite. The organizational elite always has as its primary aim the consolidation of its own power position. Whenever this aim clashes with other goals of the workforce, the elite will sacrifice the others rather than jeopardize its own privileges. Kaya uso ang laglagan, at kaya hindi nagkakamali ang boss.Organizational elites have a common interest – maintain the status quo, thus they form a strong power group determined to oppose any demand for change.
Sociologists observe that while Weber thought that rules and control of all actions would mean reliability and predictability, the rules and control also lead to lack of flexibility and the tendency to turn means into ends. The emphasis on conformity and strict observance of the rules induces the one to internalize them. Instead of simply means, procedural rules become ends in themselves. The goal becomes the adherence to rules. The instrumental and formalistic aspect of the bureaucratic role becomes more important than the substantive one, the achievement of the main organizational goals. The predictability and precision envisioned by Weber becomes dysfunction.
A government corporation I am very familiar with is led by an Administrator. The Administrator has two deputies. They also have four assistant administrators; the first three administrators handle the three main functions of the agency: licensing, technical services, and marketing. The fourth assistant administrator handles corporate administration. This means the bureaucracy grew so large that it now needs a full time assistant administrator to handle it alongside the core business functions. Another example is the government financial institution tasked with policy creation and supervision of institutions. It has two deputies to the top boss; one deputy for policy and another for supervision. But wait, there’s more. It has another deputy, again for corporate resources.
Organizational elites are primarily interested in the pursuit of their narrow interests and the consolidation and improvement of their own power position, even at the expense of wider organizational interests. There is a saying: “Pag gusto may paraan, pag ayaw may dahilan”. Organizational elites can manipulate the rules in order to enhance its own prerogatives. Because rules obviously can never cover everything, "areas of uncertainty" always emerge that constitute the focal points around which collective conflicts become acute and instances of direct dominance and subordination develop. The group that, by its position in the occupational structure, can control the "unregulated" area, has a great strategic advantage that it naturally uses in order to improve its power position and to ensure a greater share of organizational rewards. (some material from the Encyclopedia Brittanica).
Just like in basic math, the negative connotation of bureaucracy gives a neutral word a negative connotation when described as such. So “bureaucratic procedure” and “bureaucratic layer” have negative connotations.
But unlike in math, when something with a negative connotation is described as bureaucratic, the double negative does not resolve to a positive connotation. On the contrary, the double negative resolves to a negative. It affirms even more the negative connotation. So we have “bureaucratic mess”, “bureaucratic idiocy”, and “bureaucratic snafu”, which brings to mind a terrible mess, tremendous stupidity, and monumental foul-up .
Bureaucracy is characterized by the system of control based on rational rules--that is, as Weber nobly thought, rules meant to design and regulate the whole organization on the basis of technical knowledge and with the aim of achieving maximum efficiency.
But why has the bureaucracy come to this negative connotation? First let us understand how bureaucracy works. Bureaucracy works like this – if you are given a job/task, get an assistant to delegate that task to. If there is no assistant or deputy at the moment, create one or better yet a task force to study how to give you one. The bureaucracy grew leaps and bounds because of this.
With the increasing complexity and bureaucratization due to insatiable appetite for expansion of the workforce, all power is concentrated at the top, in the hands of an organizational elite. The organizational elite always has as its primary aim the consolidation of its own power position. Whenever this aim clashes with other goals of the workforce, the elite will sacrifice the others rather than jeopardize its own privileges. Kaya uso ang laglagan, at kaya hindi nagkakamali ang boss.Organizational elites have a common interest – maintain the status quo, thus they form a strong power group determined to oppose any demand for change.
Sociologists observe that while Weber thought that rules and control of all actions would mean reliability and predictability, the rules and control also lead to lack of flexibility and the tendency to turn means into ends. The emphasis on conformity and strict observance of the rules induces the one to internalize them. Instead of simply means, procedural rules become ends in themselves. The goal becomes the adherence to rules. The instrumental and formalistic aspect of the bureaucratic role becomes more important than the substantive one, the achievement of the main organizational goals. The predictability and precision envisioned by Weber becomes dysfunction.
A government corporation I am very familiar with is led by an Administrator. The Administrator has two deputies. They also have four assistant administrators; the first three administrators handle the three main functions of the agency: licensing, technical services, and marketing. The fourth assistant administrator handles corporate administration. This means the bureaucracy grew so large that it now needs a full time assistant administrator to handle it alongside the core business functions. Another example is the government financial institution tasked with policy creation and supervision of institutions. It has two deputies to the top boss; one deputy for policy and another for supervision. But wait, there’s more. It has another deputy, again for corporate resources.
Organizational elites are primarily interested in the pursuit of their narrow interests and the consolidation and improvement of their own power position, even at the expense of wider organizational interests. There is a saying: “Pag gusto may paraan, pag ayaw may dahilan”. Organizational elites can manipulate the rules in order to enhance its own prerogatives. Because rules obviously can never cover everything, "areas of uncertainty" always emerge that constitute the focal points around which collective conflicts become acute and instances of direct dominance and subordination develop. The group that, by its position in the occupational structure, can control the "unregulated" area, has a great strategic advantage that it naturally uses in order to improve its power position and to ensure a greater share of organizational rewards. (some material from the Encyclopedia Brittanica).
Labels:
bureaucracy
Monday, February 2, 2009
Arnel Pineda with Journey sings at SuperBowl XLIII
I am pleasantly surprised to learn that Journey featuring Arnel Pineda performed at the pre-game concert of the SuperBowl 43. The SuperBowl is one of the most highly anticipated sports events in the US. With this exposure, the comebacking band is once again at the limelight and back in the consciousness of the American fans. Never mind if the pre-game show is not as talked about as the half-time show. The half-time concert featured the Boss, Bruce Springsteen. Arnel can now claim that he 'opened' for the Boss. From the dingy bars in Manila to being watched by millions in a mega event, what a Journey!
Labels:
Arnel Pineda,
Journey,
Springsteen,
Super Bowl
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